Private SMS Communication

Connect your users via text message privately

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  • LookBooker boosts beauty booking notifications with Nexmo's anonymous SMS capabilities.
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  • Detrack implemented Nexmo's SMS API to enable 2-way anonymous communication between drivers and package recipients.
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  • CentraCX scales anonymous employee feedback surveys with Nexmo SMS capabilities.
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Facilitate communication while protecting privacy

Avoid revenue leaks
  • Ensure that conversations and transactions between parties stay on your platform.
Gain new insights
  • Leverage your control of the conversation to perform analysis and generate new insights for your business.
How it works
Create a safe space for conversations
User “A” starts the conversation
Using a local number provided by your application, a user starts a conversation by text with a second user, without knowing their real number.
User “B” gets the message
The recipient gets the text message from the sender. They see either a local number or your brand as the sender ID. The real number of the sender is not shown.
Conversation ensues
User “A” and User “B” can freely engage in a two-way conversation, to negotiate and transact via SMS, without ever disclosing their real numbers.


Programmable elements used in this solution


Step-by-step guide to building private SMS


Nexmo’s SMS API not only allowed us to instantly scale globally, but it allowed us deliver business-critical messages at the right time, to the right user, wherever they are in the world.
Markus Emmer
CMO and Co-Founder, Roadmap
Quality, Support, Scalability