USE CASES

Leverage the Nexmo Platform to innovate your business communications

Voice Broadcast
Reach customers with marketing or other broadcast messages with outbound phone calls and optional IVR feedback.
How it works
Call Tracking
Track call metadata for lead generation and marketing campaigns.
How it works
Passwordless Authentication
Replace static passwords with single use codes sent over SMS, voice or push.
How it works
Private SMS Communication
Connect your users via text message privately.
How it works
Simple IVR
Add a simple Interactive Voice Response (IVR) script to your existing applications.
How it works
Mobile App Promotion
Invite website visitors to download your app by requesting a link to the app store via SMS.
How it works
Customer Notification and Engagement
Alert customers via SMS and give them an opportunity to engage by replying or calling back.
How it works
Private Voice Communication
Connect users by phone without disclosing their phone numbers to improve privacy and avoid off-platform transactions.
How it works
Two-Factor Authentication
Verify users by reaching their mobile device with SMS or voice codes.
How it works
Spam and Botnet Prevention
Block bots and bulk account creation with phone verification for new users.
How it works
Social Invites
Enable your app to go viral by incorporating SMS invitations with links to the app store.
How it works
Voice-Based Critical Alerts
Enable worldwide delivery and receipt of critical alerts via phone calls.
How it works
Phone Number Validation
Validate customer phone numbers to ensure reachability and to distinguish mobile from landlines.
How it works
Fraud Detection and Step-Up Verification
Detect possible fraud and trigger step-up authentication when needed
How it works
Customer Service via Social Media
Provide customer service via Facebook, WeChat or the social network of your customers' choice.
How it works
Booking Management via Social Media
Book flights, lodging, or any ticket via social media, including managing entire customer journey.
How it works
Loyalty Management via Social Media
Foster customer loyalty using the social platforms that are important to your customers.
How it works
SMS Customer Support
Enable your mobile customers to open support tickets and engage via SMS.
How it works
800 Number Replacement
Replace toll-free numbers with smart local numbers to reduce costs and improve service.
How it works
Advertising Campaigns with Inbound Call Whisper
Use a call whisper to tell your call center agent which campaign the call concerns before they greet the caller.
How it works
THE NEXMO EXPERIENCE
Quality, Support, Scalability