In a world where everyone wants to be "customer-centric", the best way to succeed is to leverage the direct voice of the customers, partners and employees. Rather than trying to translate and convey what your customers and partners are saying, let their words directly influence the way work gets done. The voice of your customer is the single most important asset you have to build your business, so listen and respond accordingly. Voicera enables that voice to be activated and become an input to the efficiency of your enterprise.Contact Voicera
How We Work with Nexmo
Voicera provides an API that enables access to a new data asset, the conversation data. This data can be leveraged to generate a new understanding of the ways your company engages with customers and partners as well as the health of your general meeting culture internally. Voicera can take Nexmo Conversation data, and automate notes, or summaries based on the content of the conversation.