Textline & Nexmo: Powerful SMS Text Message Communication For Customer Support and Sales Teams

PARTNER TYPE

Application


REGION

Americas; EMEA

    INDUSTRIES

  • eCommerce/Retail
  • Hospitality/Travel/Transportation
  • Logistics
  • Financial Services/Insurance

    Areas of Focus

  • Customer Engagement
  • Call Center
  • Logistics
  • Support

About Textline

Textline's software enhances the customer experience be empowering companies to seamlessly communicate with their customers via sms text messaging. Customer support teams see faster resolutions and higher customer satisfaction. Sales team experience increased customer responses compared to email and phone. Companies like 1-800-Got-Junk, Live Nation and Bird Scooter take advantage of Textline's robust texting automation, team collaboration and manager insight tools. Additionally, Textline integrates with many leading business software like Zendesk, Salesforce and Zapier.
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How We Work with Nexmo

Textline provides a plug and play, multi-user, web-based interface for text messaging with Nexmo APIs.

Use Cases

Engage with industry-specific communications such as e-comm, logistics, start-ups, home/professional services, real estate, and hospitality with common use cases in customer services, sales and logistics.

  • Allow mobile first customers to conveniently text customer support questions
  • Cost effectively scale support teams by enabling agents to handle multiple customers at once
  • Increase marketing generated leads by driving customers to simply text their interest
  • Close more sales by being able to connect with more customers
  • Build more personalized customer relationships, leading to greater LTV

Let’s create something great together.

Contact Textline