Aircall is a cloud based professional phone system and call center software that allows any company in the world to create its entire telephony in a minute with numbers all over the world (40 countries worldwide).
Customers can create a call center for sales teams and support teams or just the phone lines their company employees needs. Again, no hardware, only software, everything happens on their computer or smartphone.
The power of Aircall is the software. It allows customers to collaborate on all their calls, forward them to the right teams and integrate all the flow into your CRM and Helpdesk (Zendesk, Salesforce, Hubspot, Zoho, Intercom, Desk.com, Freshdesk, etc.). No more manual tasks. Everything is pushed automatically to the right client directory, so no mistakes are made. Customers can even create their own integration with other softwares thanks to our API and Webhooks.