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VoIP

A person using global VoIP communications to contact a business
Business

Global VoIP Communications Aren’t Flashy — But They’re a Customer Comms Gamechanger

Published August 08, 2018 by Alyssa Mazzina

It could be said that the creation of voice over IP (VoIP)—or at least the technological foundation that made ...
Business

When Voice Technology Moves On and Customers Follow: Connecting PSTN and IP Calls

Published June 20, 2018 by Roland Selmer

In the early days of VoIP (voice over IP), the limited bandwidth of internet telephony led to low-quality calls ...
Real time communications use case in-app messaging to contact center.
Business

What Is Real Time Communications?

Published July 05, 2017 by Derek Handova

Real time communications is the near simultaneous exchange of information over any type of telecommunications service from the sender to ...

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