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Selective Audio Controls: Improving Call Agent Skills Through Voice API Features
Creating a great contact center experience comes down to agents. Crucial to any agent’s success is the training he ...
Local Calls for Friends and Family this Christmas with Nexmo Virtual Numbers and Call Forwarding
If you have friends and family in more than one location, the ones that you are not spending Christmas ...
Christmas Poetry Reading Using Text-To-Speech and SSML
Here at Nexmo we do use text-to-speech in our telephony applications extensively, but did you know that your text ...
Dial a Christmas Carol with Nexmo and Python
Note from the editor: Want to give Tony's Dial-a-Carol service a try? We'll be hosting it throughout December for ...
Building a Serverless Paging Application with Amazon Transcribe
The 90’s had some great technologies: MiniDisc, Tamagotchi, and PAGERS! OK, for most things our smartphones have moved things along ...
Build a Family Hotline with the Nexmo Voice API!
Any company I ever phone always has one of those automated answering systems that ask me questions before I ...
Enhancing PyCascades Code of Conduct Hotline with Nexmo Voice API
Hello, my name is Mariatta. I work as a Platform Engineer at Zapier. I am a Python Core Developer, ...