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messaging apps

Smart Customer Messaging Strategy in 2019 and Beyond

What a Smart Customer Messaging Strategy Will Look Like in 2019 and Beyond

Published September 20, 2018 by Sheri Atienza

Despite the growth of instant messaging and other OTT communication channels, SMS isn’t going anywhere any time soon. Rather ...

The Undeniable Potential of WhatsApp as a Customer Messaging Platform

Published December 18, 2017 by Parth Awasthi

By 2014, WhatsApp was bigger than SMS. Today, with over a billion daily active users, it is the go-to ...

Nexmo In-App Messaging

Introducing Nexmo In-App Messaging

Published December 04, 2017 by Roland Selmer

Integrating new communication channels into your customer experience is an ongoing process that has become critical for winning and ...

How MvIP (Messaging-via-IP) Will Change the A2P (Application-to-Person) SMS Landscape

Published September 09, 2015 by Chris Moore

In the past several years, we have seen a massive shift in the chat and messaging landscape, as it ...

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