- Cloud Communications
- Contact Centers
- Customer Support
- Giving Back
- User Acquisition
The Undeniable Potential of WhatsApp as a Customer Messaging Platform
By 2014, WhatsApp was bigger than SMS. Today, with over a billion daily active users, it is the go-to ...
The Customer Interface Is Conversational. It’s Time to Engage.
Every business in the digital age contends with the challenges of effectively communicating with its customers across all the ...