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Customer Communication Predictions for 2019
This time of year brings with it three certainties: the local electricity utility will need to ...
How to Develop Chatbots With Real-Time Sentiment Analysis
One of the hottest areas of real-time communications development for the last couple years has been that of chatbots. ...
Build a Facebook Messenger Bot with Messages API and Dialogflow
In this tutorial you are going to learn how to implement a Facebook Messenger bot on your Facebook page ...
In Retail, Chatbots Underscore the Benefits of APIs
R2-D2. Rosie. KITT. As decades of famous science fiction robots show, a future with automated assistants has long been ...
Vonage Chatbot for Workplace by Facebook Boosts Productivity with Voice
One way to measure productivity is how fast good ideas travel to the people within an organization who can ...
Automate Business Workflows with Real-time Communication and Intelligent Bots
The collaborative power of embedded communications and the efficiency of bot automation can yield significant increases in workplace productivity. ...
Bot Usability and User Experience Goals: Do’s and Don’ts
We've all been there: waiting on hold as a recorded voice tells us that our business is important and ...