In Context

The next-generation communications blog from Nexmo

Why Are People Still Using SMS in 2015?

August 26, 2015 Published by // //

Short Message Service (SMS), more colloquially known as ‘text,’ is a protocol used for sending short messages over mobile networks. The first SMS was sent in 1992; By 2010, SMS was the most widely used data application, adopted by 80 percent of mobile subscribers. Then, came the rise of the smartphone. Smartphones paved the way for […]
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Improving Call Quality and Decreasing Latency Using Nexmo’s Automatic Location-Based Routing for SIP

August 25, 2015 Published by // //

Since the early days of Nexmo’s Voice API solution, we have always wanted to empower developers to create great products that utilize voice functionality, without any added complexity.  Currently, Nexmo’s powerful APIs allow our customers to effortlessly voice-enable their products using features like Text-To-Speech, call forwarding or message recording. Our simple SIP trunking service allows our […]
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Nexmo Hosts Women in Wireless Event, Featuring BBC Click Reporter Kate Russell

August 20, 2015 Published by // //

Yesterday, we had the pleasure of hosting the Women in Wireless group at our London office. The Women in Wireless group consists of 12,000+ members, globally, representing mobile companies and initiatives primarily in the brand, agencies, mobile carrier, media, marketing, startups, and mobile application spaces. The organization strives to to connect, inspire, and empower female leaders in the mobile and […]
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Developer Challenge Winner Uses Nexmo Number Insight APIs

August 14, 2015 Published by // // //

Last month, we challenged developers to build something using our beta Number Insight APIs, Number Insight Standard and Number Insight Basic. The Number Insight Standard provides information including the national format of a number, the country, carrier, and the international format of the number, so it’s great if you need to transform user-supplied numbers into a usable […]
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Omni-Channel Customer Experience: 3 Tips for Success

August 13, 2015 Published by // //

The “multi-channel” or “omni-channel” customer experience is truly affecting contact center strategies, systems and how customers communication with a company. In a recent Econsultancy report, 83% of online shoppers require assistance to complete their transactions. This customer support can come in a variety of ways: 61% of consumers want to talk with customer service, 60% […]
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