In Context

The next-generation communications blog from Nexmo

Customer Engagement Reimagined at the Inaugural Vonage-Nexmo Advisory Council

November 22, 2017 Published by // // // // //

Nexmo, the Vonage API Platform, hosted its first Advisory Council meeting last month in San Francisco, and by all accounts, the gathering was a smashing success! Our intent was to assemble a group of executive-level stakeholders whose companies—digital natives, enterprises, software partners and integrators—were actively navigating the uncertainty of creating new business models and revenue […]
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New Nexmo Account Management Feature Is All About Team Empowerment

November 17, 2017 Published by // //

Nexmo is excited to announce that we have enhanced our account management features with a new capability that allows customers to manage their accounts with greater agility and flexibility. The account management permissions had previously centered around a primary account user who could add secondary users to the account with a subset of the primary […]
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Bots and AI: How Personal Will Personal Assistants Be?

November 16, 2017 Published by // //

Will AI-powered personal assistants know users well enough to make relevant, personalized recommendations? WIll they then become a channel for advertisers? Microsoft Technical Evangelist Martin Beeby and I discuss. Watch the clip of our conversation here, or scroll below the video to read the transcript. How Personal Will Personal Assistants Be? Martin Beeby (Technical Evangelist […]
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The GDPR: What It Means for Customer Communication

November 14, 2017 Published by // // // // //

Everything in customer communication changes on May 25, 2018. That’s the day the European Union’s new General Data Protection Regulation (GDPR) goes into effect, and it has serious implications for how companies communicate with their customers. How serious? Up to €20 million or 4% of your company’s global turnover (i.e. revenue) for non-compliance. Read on […]
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