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Phone Number Verification: A Stronger Alternative to Traditional Passwords

March 9, 2017 Published by // // Leave your thoughts

Consumers feel increasingly threatened by data breaches, and for good reason: 40 percent of internet users have been victimized by stolen passwords, according to security company Ping Identity. However, consumers aren’t the only ones who suffer from cybercrime. As shown in the Cost of Data Breach report by the Ponemon Institute, the impact of security breaches […] Read more »

Harness the Power of Contextual Communication for Better Customer Experiences

March 8, 2017 Published by // // // //

A buzz has developed around the concepts of contextual communication and omnichannel communication in the business world and for good reason.  These concepts can have a powerful impact on a critical, yet too often failing, aspect of any business: customer experience.  The state of customer service today, for example, is broken. Long hold times, generic […] Read more »

New CTIA Messaging Guidelines: What Businesses Need to Know

March 2, 2017 Published by // // // //

The CTIA, an advocacy group representing the U.S. wireless communication industry, recently released a set of guidelines outlining best practices for bulk mobile messaging via cloud communication platforms. The two key changes that businesses who rely on this channel should be aware of are: The classification of cloud-based providers The way voice proxy calls are handled Cloud […] Read more »

All You Need to Know About Sending/Receiving SMS with Node.js

February 28, 2017 Published by // // // //

ICYMI, we’ve been hard at work blogging tutorials about how to use the Nexmo SMS API to add programmable SMS to Node.js applications using Express. We explained how to: Send SMS messages virtually anywhere in the world. Implement a webhook endpoint to receive SMS messages. Get an SMS delivery receipt from a mobile carrier via Nexmo. Send SMS Messages […] Read more »