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The Enduring Value of SMS Messaging for Customer Engagement
The cost of SMS messaging to businesses has led to higher customer engagement on the channel. HOT TELECOM CTO ...
What’s Involved in Customer Messaging Across Borders?
Reaching customers wherever they are is a common business objective. Successfully meeting that objective requires a communications strategy that ...
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SMS Provides Reliable Two-way Communication for IoT
SMS was doing machine to machine (M2M) communication long before anyone had uttered the words "internet of things." Piggybacking ...
Introducing Nexmo Messages and Workflows APIs: Enable Smarter Message Delivery
Three years ago, Nexmo, a leading provider of SMS communications, was one of the first companies to provide communication ...
Automate Business Workflows with Real-time Communication and Intelligent Bots
The collaborative power of embedded communications and the efficiency of bot automation can yield significant increases in workplace productivity. ...
Reinventing the Retail Experience with In-store Analytics and Real-time Communications
E-tailers have the benefit of tracking cookies and web analytics tools to calibrate every aspect of the online shopping ...
Delivering the Goods with a Supply Chain Control Tower and Cloud Communications
Each time you take a product home from the store, you are at the end of a remarkable series ...
The Undeniable Potential of WhatsApp as a Customer Messaging Platform
By 2014, WhatsApp was bigger than SMS. Today, with over a billion daily active users, it is the go-to ...