In Context

The next-generation communications blog from Nexmo

Category: Real-time Communications

The Omnichannel Customer Experience Explained

May 25, 2017 Published by // // //

In this Communications in Context video segment, Head of Voice Products Roland Selmer breaks down the omnichannel customer experience and explains how businesses and developers can employ it to deliver exceptional customer experiences and high customer engagement. (To read the full transcript, scroll below the video.) What Are Omnichannel Customer Experiences? (Full Transcript) Roland Selmer […]
Read more »

What Is Contextual Communication?

May 18, 2017 Published by // //

In this Communications in Context video segment, Head of Voice Products Roland Selmer defines contextual communication and explains how businesses and developers can leverage the concept to deliver exceptional customer experiences and a significant competitive edge. (To read the full transcript, scroll below the video.) What Is Contextual Communication? (Full Transcript) Roland Selmer, Head of […]
Read more »

Detrack Offers Real Time Communications for Last Mile Deliveries with Nexmo SMS

May 26, 2016 Published by // // // //

Detrack is a leading last mile fulfillment solution for brands and logistics providers across 40 countries including Thailand, Indonesia, and Hong Kong. The company’s iOS and Android app bundles powerful features such as vehicle tracking, proof of delivery, real-time notifications, and automated delivery updates to customers into one affordable, innovative service. It was critical for […]
Read more »

An Intro to the Nexmo Blog: The Past 15 Years in the Telecom Industry

November 11, 2014 Published by // // //

Welcome to the new Nexmo blog! This is the place we’ll be sharing our thoughts on the latest news in the cloud communications industry, and what they mean to you, the user. We’ll also keep you posted on the latest happenings at Nexmo, from new products we’re introducing to events we’ll be attending, and anything we […]
Read more »