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Handle Keypad Input (DTMF) with Java
Introduction In a previous tutorial, we showed you how to create an application that can Receive a Phone Call with ...
How WebRTC Improves Global Customer Support with Browser-based Voice Communications
For many years, companies with global customer support operations could only dream of conducting voice communications with their customers ...
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Record a Phone Message with PHP
Recording a phone message is the key first step in building a fully fledged voice mail system. In this ...
Receive a Phone Call with Java
Introduction In this tutorial you will create an application that can receive phone calls using Java and the Nexmo Voice ...
Global VoIP Communications Aren’t Flashy — But They’re a Customer Comms Gamechanger
It could be said that the creation of voice over IP (VoIP)—or at least the technological foundation that made ...
What is Call Whisper and What Can It Do for Your Business?
In call center operations, agents field incoming calls from a wide variety of locations and about any number of ...
How a Private Voice Connection Protects Privacy and Revenue
As businesses and customers have come to rely on virtually unlimited digital communication to procure services and exchange information, ...
Enhancing the Contact Center with Nexmo Voice
The contact center can be a challenging place. Customers sometimes have a tough time calling in, agents often ...