In Context

The next-generation communications blog from Nexmo

Category: Product

No Developer? No Problem. Turnkey Cloud IVR with Telerivet and Nexmo

April 5, 2017 Published by // // // //

Recently, we sat down with Joshua Stern, CEO of Telerivet, to discuss how his company is building on Nexmo’s Voice API to provide deployable voice solutions for interactive voice response (IVR), voice polls, and many other use cases. The integration of Nexmo’s Voice API and Telerivet allows businesses with few or no developer resources to implement cloud IVR solutions […]
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Introducing the Nexmo API Extension for Zoho CRM

March 30, 2017 Published by // // // // //

Why are we so happy to announce the integration of Nexmo communications APIs with Zoho, the cloud CRM and business application platform? Because the Nexmo Extension for Zoho enables businesses using Zoho CRM to implement a type of customer interaction we’re very big believers in: contextual communications. To quote our president, Tony Jamous, “Whether it’s a busy […]
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Big Changes for Nexmo’s Java Client Library

March 23, 2017 Published by // //

On Thursday, we released version 2 of our Nexmo Java Client library. This new release incorporates a few months of work, and is incompatible with all code written for the 1.x versions of the library. I’ll talk about why we did that in a minute, but first let’s look at some of the new features: […]
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Get Complete Caller Data with New Nexmo Number Insight Feature

March 21, 2017 Published by // // // // //

Plagued by outdated databases and limited coverage—especially for mobile phone numbers—traditional Caller ID Name solutions have delivered unsatisfactory results for businesses. Recognizing these caller data challenges, Nexmo has released a Caller ID Name feature for U.S. phone numbers that works with the most accurate and up-to-date databases available. Available now in the Number Insight API (NI), Nexmo’s […]
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New Nexmo Reporting Features Deliver Insights and Value to Customers

February 22, 2017 Published by // // // //

As a cloud communications provider, we know we can’t just offer message delivery through our  robust platform. Our customers  also need a way to ensure they’re getting the optimal performance from our solution. This is why at Nexmo we’re happy to announce a few new features to help deliver insights into your applications. SMS Reports by Country With […]
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Redesigned Dashboard Start Page Gets Nexmo API Customers Up to Speed Faster

February 3, 2017 Published by // // // // //

You’ve signed up for a Nexmo account (a wise choice, indeed), and you’re ready to deploy a stellar communications experience for your users. The only thing standing between you and the happy customer interactions you’ve designed is the time it takes to start making Nexmo API calls. But where to begin? Thanks to our own […]
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A U.S. Patent for Phone Verification Done the Nexmo Way

January 25, 2017 Published by // // // //

Vonage has been issued a U.S. patent (Pat. No. 9,516,480) for Verify, the Nexmo phone number verification API, thanks to the innovative, conversion-focused solution it offers customers. Yes, Verify enables reliable user authentication — sending a PIN code to a prospective registrant who then enters the PIN into an app or web service — but that […]
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Nexmo’s Adaptive Routing Finds Its Way To a U.S. Patent

December 15, 2016 Published by // // //

What began as an internal optimization to enable Nexmo to deliver better quality to its text messaging customers is now a patented innovation. Nexmo’s proprietary Adaptive Routing solution for high-quality global delivery of text messages has been issued a U.S. patent (U.S. Pat. No. 9,485,169). It’s the first patent for Nexmo. Adaptive Routing is an […]
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Webinar: What You Can Learn About Contextualized Communications

December 8, 2016 Published by // // // // // // //

The concept of contextualized communications has been around for years. The term is a reference to a form of communication where all the relevant information is brought forth to the right people at the right time to allow for a better user experience. But why is this type of user experience important for end users? […]
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Webinar: Create Compelling Communications Experiences with SMS

November 15, 2016 Published by // // // // //

Most of us are familiar with SMS — it’s an age old telecommunications technology that has existed for decades. But SMS has evolved from a person-to-person communication channel to a critical communication method for business-to-consumer (B2C) interaction. In this webinar recording we explain why SMS is even more relevant today, walk through innovative SMS use cases, and how the channel […]
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