- Cloud Communications
- Contact Centers
- Customer Support
- Giving Back
- User Acquisition
What are Botnets, and How Can Phone Verification Prevent Them?
Agile enterprises today need to guard against bulk account creation and spam, and botnets are often responsible for many ...
Exploring the Benefits of CPaaS: Past, Present, and Near-Future
In a 2017 white paper, Frost & Sullivan excellently articulated a problem statement for communications platform-as-a-service (CPaaS) solutions: Though ...
Never miss a post!
Subscribe to your preferred edition of Nexmo's next-generation communications blog to get the latest posts delivered to your inbox.Select Your Subscription Edition
Nexmo Gathers Advisory Council to Reimagine Digital Engagement with APIs
Following on the heels of our first Nexmo Advisory Council in San Francisco last October, Nexmo hosted a Spring ...
The Enduring Value of SMS Messaging for Customer Engagement
The cost of SMS messaging to businesses has led to higher customer engagement on the channel. HOT TELECOM CTO ...
Trunking’s New Tricks: Exploring the Elastic Benefits of SIP Trunking
Of all the industries cloud technology has turned on an ear, telecommunications must be near the top. Once fraught ...
Conversational Communication in International Customer Messaging
Messaging customers via SMS is very productive for use cases like user authentication and notifications, but enterprises can take ...
What’s Involved in Customer Messaging Across Borders?
Reaching customers wherever they are is a common business objective. Successfully meeting that objective requires a communications strategy that ...
Messaging Customers Globally in a Changing Telecom Landscape
As the international telecom market experiences significant change, what are the important criteria for enterprises to consider when selecting ...