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Building a Machine Learning Model for Answering Machine Detection
Did you ever need a way to detect when an answering machine was on a voice call? No? Thats ...
Speech-To-Text with Nexmo and Microsoft Azure
If you've ever found yourself in need of something to help you receive inbound phone calls and automatically transcribe ...
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Why We Need Telehealth to Reduce Consumer Costs in Healthcare
At a time when consumer healthcare spending is at an all time high, Mary Meeker asks if we are ...
SMS in the Browser: An Adventure in WebSockets
A lot of the heavy lifting done by the Nexmo Messages API happens on the server-side. Messages are sent, ...
Customer Communication Predictions for 2019
This time of year brings with it three certainties: the local electricity utility will need to ...
Call Whisper with Selective Audio Controls
Nexmo's been a popular choice for contact centre solutions for a long time, but with today's release of Selective ...
MultiTrack Call Transcription with Split Recording
Back in April we announced that split recording was available as part of the Nexmo Voice API. Split recording ...
A Developer’s Primer on AI Terminology
If you’re a developer working on customer communication tech, you’ve almost certainly started to explore how AI can enhance ...