In Context

The next-generation communications blog from Nexmo

Category: Customers

2016: A Landmark Year in Nexmo’s Evolution

January 10, 2017 Published by // // // // // //

Nexmo enters 2017 having reached milestones enjoyed by few companies in the first five years of business. From its inception as a startup with the bold ambition of disrupting communication technology, we built a top-notch team that has worked tirelessly to grow the business to nearly a $100M run rate in a relatively short time. […]
Read more »

Grab Drives Southeast Asia Forward with International SMS and Voice

December 8, 2016 Published by // // // //

Grab is the leading ride-hailing platform that provides transportation solutions for 620 million people across 34 cities in Southeast Asia. Grab offers a wide range of services through their mobile app, including GrabTaxi, GrabCar, GrabBike, GrabHitch, GrabExpress, and GrabFood. The company partnered with Nexmo to implement a customer notification user verification process via SMS and voice […]
Read more »

Leading Fintech Provider Auka Scales Customer Communications with Nexmo

December 2, 2016 Published by // // //

With the increasing popularity of the sharing economy and mobile payments, leading Norwegian fintech provider Auka looked to empower financial institutions and retail banks with mobile payment technology. The Auka cloud-based platform allows retail banks to offer mobile payment capabilities to its corporate and merchant customers with minimal cost, risk and complexity. Equipped with Nexmo’s […]
Read more »

LookBooker Boosts Beauty Bookings with Nexmo SMS Notifications

October 10, 2016 Published by // // //

LookBooker is New York City’s leading online hair and beauty booking aggregator. Through its mobile app, users can search, select, and instantly book appointments 24/7 with over 350 salon, spa, and barbershop partners, with dozens of additional partners being added each month. LookBooker needed to implement reliable notification systems on both the user and merchant sides of […]
Read more »

Carts Guru Uses Nexmo SMS Capabilities to Convert Abandoned Carts to Sales

October 4, 2016 Published by // // //

eCommerce offers retailers an incredible list of upsides including minimal overhead, 24/7 accessibility and access, and round-the-clock metrics and analytics. Once brands invest in marketing to drive customers to their website, users shop around, add products to their basket, but at the last moment…they abandon their shopping cart. At this point, the brand can do […]
Read more »

SwipedOn Transforms the Office Management Experience with Nexmo SMS

September 20, 2016 Published by // // //

SwipedOn is a cloud based registration application that automates the admittance of employees and visitors in office buildings. The iOS app offers a cloud dashboard that can sync with multiple iPads, providing the most thorough office management system possible. SwipedOn is used in over 20 countries, serving the corporate offices of Cigna, GE, Hugo Boss, […]
Read more »

CentraCX Scales IVR and SMS Solutions Globally with Nexmo APIs

August 24, 2016 Published by // //

CentraCX is a multi-channel, cloud-based customer feedback management platform for enterprises. The platform captures feedback through voice (IVR), SMS, email and web surveys, analyses the results for trends and insights and then distributes this information across an organisation. The Challenge With operations in Australia and New Zealand, CentraCX looked to push their product line into […]
Read more »

Detrack Offers Real Time Communications for Last Mile Deliveries with Nexmo SMS

May 26, 2016 Published by // // // //

Detrack is a leading last mile fulfillment solution for brands and logistics providers across 40 countries including Thailand, Indonesia, and Hong Kong. The company’s iOS and Android app bundles powerful features such as vehicle tracking, proof of delivery, real-time notifications, and automated delivery updates to customers into one affordable, innovative service. It was critical for […]
Read more »

KLM Innovates Customer Communications on WeChat and Facebook Messenger Using Nexmo Chat App API

April 26, 2016 Published by // // //

Today we announced that Nexmo is empowering KLM Royal Dutch Airlines to communicate with customers on Facebook Messenger and WeChat. What makes this announcement unique? Nexmo Chat App API is the only solution that allows businesses to scale and manage their customer communications on Facebook Messenger, WeChat, Viber and other chat apps, through leading CRM platforms […]
Read more »