In Context

The next-generation communications blog from Nexmo

Category: Customers

The GDPR: What It Means for Customer Communication

November 14, 2017 Published by // // // // //

Everything in customer communication changes on May 25, 2018. That’s the day the European Union’s new General Data Protection Regulation (GDPR) goes into effect, and it has serious implications for how companies communicate with their customers. How serious? Up to €20 million or 4% of your company’s global turnover for non-compliance. Read on to find […]
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BitQuick Significantly Decreases Fraudulent and Illegitimate Transactions with Nexmo

October 6, 2017 Published by // // // //

BitQuick, the leading cash-for-bitcoin marketplace, provides highly secure and convenient online peer-to-peer transactions via cash deposit in a matter of hours. To purchase bitcoins on BitQuick.co, a buyer deposits cash into the seller’s account, and the bitcoins are sent shortly after uploading an image of the deposit receipt. The Challenge of Fraudulent and Illegitimate Transactions […]
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ZALORA Scales Operational and Marketing Customer Communications Using Nexmo SMS API

April 24, 2017 Published by //

ZALORA is Asia Pacific’s leading online fashion destination with operations in Singapore, Hong Kong, Indonesia, Malaysia & Brunei, the Philippines, Thailand, Vietnam, and Taiwan. The company offers free returns, speedy deliveries, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, making it a truly innovative retailer in Asia Today, more and more […]
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Roadmap Helps Business Travellers Stay Connected with the Nexmo SMS API

April 21, 2017 Published by //

Roadmap is a mobile tool for travelers designed to create happy travelers and happy travel managers. The customizable iOS and Android app allows travel agents, enterprise companies, and travel management companies to create a mobile-friendly overview of their entire trip and creates relevant and local suggestions to save travelers’ time, money and create a far […]
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Introducing the Nexmo API Extension for Zoho CRM

March 30, 2017 Published by // // // //

Why are we so happy to announce the integration of Nexmo communications APIs with Zoho, the cloud CRM and business application platform? Because the Nexmo Extension for Zoho enables businesses using Zoho CRM to implement a type of customer interaction we’re very big believers in: contextual communications. To quote our president, Tony Jamous, “Whether it’s a busy […]
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Redesigned Dashboard Start Page Gets Nexmo API Customers Up to Speed Faster

February 3, 2017 Published by // // // //

You’ve signed up for a Nexmo account (a wise choice, indeed), and you’re ready to deploy a stellar communications experience for your users. The only thing standing between you and the happy customer interactions you’ve designed is the time it takes to start making Nexmo API calls. But where to begin? Thanks to our own […]
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Grab Drives Southeast Asia Forward with International SMS & Voice

December 8, 2016 Published by // // //

Grab is the leading ride-hailing platform that provides transportation solutions for 620 million people across 34 cities in Southeast Asia. Grab offers a wide range of services through their mobile app, including GrabTaxi, GrabCar, GrabBike, GrabHitch, GrabExpress, and GrabFood. The company partnered with Nexmo to implement a customer notification user verification process via SMS and voice […]
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