In Context

The next-generation communications blog from Nexmo

Category: Customer Support

Nexmo Recognized as Top Global A2P SMS Messaging Provider and Customer Service Champion by Leading Mobile Carriers

June 30, 2016 Published by // // // // //

Roaming Consulting (ROCCO), a leading telecommunications research firm, recently conducted extensive “Vendor Performance Reports” with over 500 mobile network operators (MNOs) to better understand how vendors in the market perform in customer service and A2P (application-to-person) SMS messaging. Championing Customer Service While many vendors offer services internationally, there are complex, specific challenges that come with […]
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Frictionless, Strong Authentication for Mobile Applications

April 25, 2016 Published by // // // //

Fintech companies including robo-advisors, P2P payment apps, lending platforms, mobile-only banks and others are rapidly gaining traction by giving consumers faster, easier, and cost-effective access to financial services. In response, traditional financial services firms are increasing their investments in digital innovation. For fintech, banking and other financial service apps, authentication is a extremely critical step […]
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