- Cloud Communications
- Contact Centers
- Customer Support
- Giving Back
- User Acquisition
How Artificial Intelligence in the Contact Center Will Work
The contact center of the future will anticipate a customer’s inquiry and predict what they’ll want to talk about. It ...
Enhance Your Applications with Contextual Voice Capabilities
Even in these days of ubiquitous text and chat communications, voice still plays a significant role in the way ...
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New Nexmo Reporting Features Deliver Insights and Value to Customers
As a cloud communications provider, we know we can’t just offer message delivery through our robust platform. Our customers also ...
Redesigned Dashboard Start Page Gets Nexmo API Customers Up to Speed Faster
You’ve signed up for a Nexmo account (a wise choice, indeed), and you’re ready to deploy a stellar communications ...
Nexmo Recognized as Top Global A2P SMS Messaging Provider and Customer Service Champion by Leading Mobile Carriers
Roaming Consulting (ROCCO), a leading telecommunications research firm, recently conducted extensive “Vendor Performance Reports” with over 500 mobile network ...
Frictionless, Strong Authentication for Mobile Applications
Fintech companies including robo-advisors, P2P payment apps, lending platforms, mobile-only banks and others are rapidly gaining traction by giving ...