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Real-Time Translation Isn’t Sci-Fi Anymore — and Businesses Are Using It
Ever wish you could use a universal translator like the one from Star Trek to seamlessly communicate in a ...
Innovating Delivery with Key Communication Tech Trends
From their heavy investment into driverless technology to the app-based business models they employ, ridesharing services such as Lyft ...
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Exploring the Mobile-First Strategy of the Near Future: Networks, Bots, and Beyond
It's hard to find a word that captures the impact mobile devices have had on technology and end users' ...
What a Smart Customer Messaging Strategy Will Look Like in 2019 and Beyond
Despite the growth of instant messaging and other OTT communication channels, SMS isn’t going anywhere any time soon. Rather ...
The Right Messaging Strategy: The Easy Way to Reach More Customers
In order to successfully communicate with their customers, multinational businesses must meet consumers where they are, using a messaging ...
Why Nexmo’s Customer-Focused Culture Makes All the Difference to Our Customers
As someone who has spent the better part of the past 25 years interviewing customers of tech companies in ...
What Are WebSockets? How Can They Enhance Digital Solutions?
When it comes to enhancing digital solutions, product managers are often hard-pressed to keep up with the times, especially ...
An Evolving Industry: Three Contact Center Technology Trends to Watch
There was a time when contact centers seemed largely immune to the demands of technological progress. Though contact center ...