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Using AWS IoT Button and Nexmo to Make a Phone Call
By integrating the Nexmo Voice API with an Amazon IoT button, guest blogger Michael Piccuirro enabled his son to ...
Inbound Phone Calls are the Digital Marketer’s New Playground
Every day software eats a bit more of the world, and it never ceases to amaze me how profoundly ...
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Innovation with Communications APIs and Artificial Intelligence
In this Communications in Context video segment, Head of Voice Products Roland Selmer talks about the exciting innovation that ...
3 Tactics to Make Your Contact Center Millennial-friendly
Have you heard? Voice is the hot new thing. We speak to machines with the same ease as when ...
Human Plus AI Conversations in the Contact Center
In this Communications in Context video segment, Head of Platform Marketing Francisco Kattan explains human plus conversations, an emerging ...
The Omnichannel Customer Experience Explained
In this Communications in Context video segment, Head of Voice Products Roland Selmer breaks down the omnichannel customer experience ...
3 Key Trends Shaping Customer Engagement
In this Communications in Context video segment, Head of Platform Marketing Francisco Kattan identifies three emerging trends in communications ...
A History of Telecommunications: How Telecoms Became Just Another Interface
Scroll through our interactive timeline to learn how telecommunications went from an expensive monopoly service to a commodity that ...