In Context

The next-generation communications blog from Nexmo

Category: Cloud Communications

Customer Engagement Reimagined at the Inaugural Vonage-Nexmo Advisory Council

November 22, 2017 Published by // // // // //

Nexmo, the Vonage API Platform, hosted its first Advisory Council meeting last month in San Francisco, and by all accounts, the gathering was a smashing success! Our intent was to assemble a group of executive-level stakeholders whose companies—digital natives, enterprises, software partners and integrators—were actively navigating the uncertainty of creating new business models and revenue […]
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The Communications Trends Defining Next-Gen Customer Engagement

June 26, 2017 Published by // // // // // // //

I recently had the opportunity to speak with Head of Platform Marketing Francisco Kattan and Head of Voice Products Roland Selmer for the debut episode of our video series Communications in Context. The conversation centered on emerging trends that are defining how savvy businesses need to engage their customers. It was a rich topic that […]
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How Businesses Can Tap into Customer Engagement Trends

June 15, 2017 Published by // //

In this Communications in Context video segment, Head of Voice Products Roland Selmer and Head of Platform Marketing Francisco Kattan offer advice for businesses that want to tap into the leading trends in customer engagement. (To read the full transcript, scroll below the video.) How to Leverage Key Customer Engagement Trends (Full Transcript) Glen Kunene, […]
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Inbound Phone Calls are the Digital Marketer’s New Playground

June 13, 2017 Published by // // // //

Every day software eats a bit more of the world, and it never ceases to amaze me how profoundly transformed and re-invented are the things that software eats. I recently became aware that phone calls are being eaten by software in a rather spectacular way. Without going too deeply into the long explanation, suffice it […]
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Innovation with Communications APIs and Artificial Intelligence

June 8, 2017 Published by // // //

In this Communications in Context video segment, Head of Voice Products Roland Selmer talks about the exciting innovation that will result from communications APIs gaining direct access to artificial intelligence technology. (To read the full transcript, scroll below the video.) Communications APIs and Artificial Intelligence (Full Transcript) Roland Selmer, Head of Voice Products at Nexmo: […]
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