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AI Powered Chatbots Augment the Future of Customer Service
Fully cognitive artificial intelligence (AI) is not here yet, but something that feels like it is here now and ...
Nexmo Powers Innovative Ride-Hailing Chatbot
What happens when the clever builders at Vonage Garage get a hold of the Nexmo Platform? Innovation, that's what. ...
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Harness the Power of Contextual Communication for Better Customer Experiences
A buzz has developed around the concepts of contextual communication and omnichannel communication in the business world and for ...
Nexmo Joins Early Access Program from Google to Upgrade SMS for Businesses
As advocates of innovation, especially in communication channels like messaging, we at Nexmo took a particular interest in an ...
Webinar: What You Can Learn About Contextualized Communications
The concept of contextualized communications has been around for years. The term is a reference to a form of ...
Building a Customer Service Chat App with Rails 5 Action Cable and SMS
This is a guest post by Cristiano Betta Rails 5 shipped with some amazing new features ...
Sparkcentral Adds WeChat Support Using Chat App API
Today, Sparkcentral, a leading customer engagement platform, announced the addition of WeChat support, allowing brands to better manage customer ...
KLM Innovates Customer Communications on WeChat and Facebook Messenger Using Nexmo Chat App API
Today we announced that Nexmo is empowering KLM Royal Dutch Airlines to communicate with customers on Facebook Messenger and WeChat. ...