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The Enduring Value of SMS Messaging for Customer Engagement
The cost of SMS messaging to businesses has led to higher customer engagement on the channel. HOT TELECOM CTO ...
Trunking’s New Tricks: Exploring the Elastic Benefits of SIP Trunking
Of all the industries cloud technology has turned on an ear, telecommunications must be near the top. Once fraught ...
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Conversational Communication in International Customer Messaging
Messaging customers via SMS is very productive for use cases like user authentication and notifications, but enterprises can take ...
What’s Involved in Customer Messaging Across Borders?
Reaching customers wherever they are is a common business objective. Successfully meeting that objective requires a communications strategy that ...
Messaging Customers Globally in a Changing Telecom Landscape
As the international telecom market experiences significant change, what are the important criteria for enterprises to consider when selecting ...
2017 in Review: A Year of Fulfilling Potential for Nexmo
It's remarkable how time flies when a lot is being achieved, so before we get any further into 2018, ...
Key Market Changes in International Telecom and Customer Messaging
The international telecom space is changing rapidly as voice and messaging traffic move to IP, consumer costs and carrier ...
Delivering the Goods with a Supply Chain Control Tower and Cloud Communications
Each time you take a product home from the store, you are at the end of a remarkable series ...