- Cloud Communications
- Contact Centers
- Customer Support
- Giving Back
- User Acquisition
- Developer Challenge
- Developer Spotlight
- Developers Corner
- Real-time Communications
On-Target: Automated Targeted Communications
Today’s businesses know their customers better than ever before. That customer knowledge has resulted in products that are now routinely ...
No, Frankly, I Don’t Have Five Minutes
Understanding customer behavior and intent has become a crucial competence for pretty much any business and the only way ...
Never miss a post!
Subscribe to your preferred edition of Nexmo's next-generation communications blog to get the latest posts delivered to your inbox.Select Your Subscription Edition
4 Accessible Deaf-Blind Resources With Mass-Market Appeal
Some products used by blind and deaf or hard-of-hearing (HOH) customers are specifically designed for such use, a class ...
Which Communication Mediums Are Best for Message Delivery?
For the modern marketer, determining which communication mediums are best for particular message deliveries can be a make or ...
Customer Communication Predictions for 2019
This time of year brings with it three certainties: the local electricity utility will need to ...
How Voice Broadcasting Is Santa’s Helper This Holiday Season
Even amid the rapidly growing use of SMS messaging, sometimes voice broadcasting can be the best option — maybe ...
Mining Is Fashionable Again
Two of the world’s biggest tech companies make their living by knowing as much as possible about their users. ...
How to Develop Chatbots With Real-Time Sentiment Analysis
One of the hottest areas of real-time communications development for the last couple years has been that of chatbots. ...