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5 Steps to Developing an Effective Global Customer Messaging Strategy
An effective strategy for global customer messaging requires understanding your business goals and the technical capabilities you have at ...
What is Call Whisper and What Can It Do for Your Business?
In call center operations, agents field incoming calls from a wide variety of locations and about any number of ...
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Nexmo Introduces In-App Video in Developer Preview
For the last 8 years, Nexmo has helped developers enrich their applications with communication capabilities such as SMS and ...
In Retail, Chatbots Underscore the Benefits of APIs
R2-D2. Rosie. KITT. As decades of famous science fiction robots show, a future with automated assistants has long been ...
How a Private Voice Connection Protects Privacy and Revenue
As businesses and customers have come to rely on virtually unlimited digital communication to procure services and exchange information, ...
SwipedOn Developer Story
We’ve all done the same dance. You’re visiting someone at their office. As you wait in line at the reception ...
Expand Your Global Reach with Native-language Text to Speech
"The limits of my language means the limits of my world."—Ludwig Wittgenstein Language is one of those rare things that ...
When Voice Technology Moves On and Customers Follow: Connecting PSTN and IP Calls
In the early days of VoIP (voice over IP), the limited bandwidth of internet telephony led to low-quality calls ...