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The Customer Experience is Crucial. Here’s How Communications APIs Can Transform It
Our already customer-driven business world has become increasingly experience-crazed over the past decade. That's true in retail, where decision-makers ...
Announcing Support for Porting US Numbers to Nexmo
We crossed a major milestone today — starting today, Nexmo customers can self-service E2E automated porting requests to bring ...
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How a Cloud Communication Platform Can Support Public Ride-Sharing Apps
When it comes to ride-sharing, most of the attention has been focused on Uber, Lyft, and other private ride-sharing ...
Exploring the Benefits of CPaaS: Past, Present, and Near-Future
In a 2017 white paper, Frost & Sullivan excellently articulated a problem statement for communications platform-as-a-service (CPaaS) solutions: Though ...
Vonage Chatbot for Workplace by Facebook Boosts Productivity with Voice
One way to measure productivity is how fast good ideas travel to the people within an organization who can ...
Trunking’s New Tricks: Exploring the Elastic Benefits of SIP Trunking
Of all the industries cloud technology has turned on an ear, telecommunications must be near the top. Once fraught ...
What’s Involved in Customer Messaging Across Borders?
Reaching customers wherever they are is a common business objective. Successfully meeting that objective requires a communications strategy that ...
SMS Provides Reliable Two-way Communication for IoT
SMS was doing machine to machine (M2M) communication long before anyone had uttered the words "internet of things." Piggybacking ...