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Communication Is Companies’ Biggest Opportunity for Digital Transformation
So much of the economy has gone digital. We buy, invoice, pay taxes, market, and serve customers digitally. Yet parts ...
Finding the Balance: Data Privacy and Customer Insights
2018 was a turning point for consumer attitudes towards data privacy. High profile data breaches and news coverage of data-related ...
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Robotic Process Automation and Customer Communication
Automation isn’t always about connecting APIs behind the scenes. What if there isn’t an API available or the integration ...
On-Target: Automated Targeted Communications
Today’s businesses know their customers better than ever before. That customer knowledge has resulted in products that are now routinely ...
2018 in Review: Video, Next-Gen Messaging, Partner Ecosystem Highlight a Remarkable Year
What an amazing year! In 2018 we evolved our platform to enable more intelligent interactions across more channels, including ...
Top 6 Reasons to Use Mobile Phone Verification for Your Business
Companies are seeing an increase in security breaches due to spammers and scammers. These breaches can result in a ...
Phone Number Verification: A Stronger Alternative to Traditional Passwords
Consumers feel increasingly threatened by data breaches, and for good reason: hundreds of millions of previously-used passwords have fallen ...
What the WhatsApp Business API Means for 2FA
WhatsApp is indisputably the most popular messaging app in the world now, with 1.5 billion users in 180 countries ...