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Chatterbox Nation: Why Your Business Needs to Care About Video Chat in 2019
Forward-thinking companies stay on the pulse of evolving consumer demand—especially when it comes to communication preferences. They tune into how—and ...
Augmented Reality and Customer Communication
Over the coming five years, augmented reality (AR) will profoundly change how businesses and their customers communicate. In this ...
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Digital Communications in Healthcare: A Perfect Day
The typical healthcare journey no longer begins and ends in the waiting room. Rather, it unfolds over time, across ...
AR, VR, MR, XR Demystified
2019 is the year of automation in customer communication. But what’s coming next? While you’re developing your strategy around chatbots, ...
WhatsApp Business API Revisited
WhatsApp has 1.5 billion users. That’s one fifth of the world’s population. In fact, WhatsApp is so widespread that, ...
Mortgage Buddy: AI in Finance
Filling out forms can be stressful. There’s even a social media term for it: formophobia. But, for most people, it’s ...
Nexmo + MuleSoft: Building Blocks for Customer Experience 2.0
The way we communicate with our customers has changed, and continues to change. The messaging landscape has evolved from ...
More Than Words: MMS for Rich Customer Messaging
Chances are you send and receive text messages every day. Whether they contain words, images, or some combination of ...