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13 Posts By "Roland Selmer"
When Voice Technology Moves On and Customers Follow: Connecting PSTN and IP Calls
In the early days of VoIP (voice over IP), the limited bandwidth of internet telephony led to low-quality calls ...
Introducing Nexmo In-App Messaging
Integrating new communication channels into your customer experience is an ongoing process that has become critical for winning and ...
The Customer Interface Is Conversational. It’s Time to Engage.
Every business in the digital age contends with the challenges of effectively communicating with its customers across all the ...
The Future of Business Travel Is Customer Experience Innovation
Enterprises in the traditional hospitality industry are facing a serious problem: on one side, online aggregators like Kayak and ...
Announcing Early Media Support in the Nexmo Voice API
Nexmo is pleased to announce immediate support of early media in our programmable Voice API. This has been one ...
Enhance Your Applications with Contextual Voice Capabilities
Even in these days of ubiquitous text and chat communications, voice still plays a significant role in the way ...
Harness the Power of Contextual Communication for Better Customer Experiences
A buzz has developed around the concepts of contextual communication and omnichannel communication in the business world and for ...