Blog

Author Archives for James Winter

Apps World 2015 Wrap-Up

May 28, 2015 Published by //

Another week and another conference down with Apps World 2015 North America drawing to a close. This was my second year attending the conference and, while it had a decent showing, it seemed to be a little bit slower than last year. Part of that, I think, can be attributed to the awesome Internet of […] Read more »


The 3-Legged Journey: How SMS Streamlines Logistics Operations

May 1, 2015 Published by //

Logistics operators deal with the complexities of information flow, material handling, production, packaging, transportation and warehousing. The delivery of goods becomes a journey with three legs: merchant to carrier, carrier to carrier and carrier to consumer. Implementing the use of SMS messaging for communication during this process creates a competitive advantage for your company by […] Read more »


Simple and Safe Banking with SMS

April 24, 2015 Published by //

As competition for customers heats up across many different industries, user experience becomes more important than ever. What once might have been considered an innovative feature might now be considered table stakes. While smartphone apps have taken off and become a primary customer interface for retail banking, there are still some areas where SMS shines […] Read more »


How The Best Gaming Companies Are Using SMS

April 1, 2015 Published by //

SMS in gaming SMS technology is widespread and has been around for decades. With the majority of the world’s population carrying a mobile device in their pocket, almost everyone has the ability to receive an SMS message. Because of this, major web and social media companies are using SMS as their multi-factor authentication tool of […] Read more »


Adaptive Routing: It’s like a GPS for your SMS

March 31, 2015 Published by //

If you ask someone who’s responsible for implementing or managing SMS if they ever have problems, the answer will almost always be “yes”. There are a number of issues that impact SMS delivery because it was never intended to be a business communication tool. As experts in the industry, Nexmo knew it had to solve […] Read more »


How to Build SMS 2FA That Won’t Scare Away Your Users

March 5, 2015 Published by //

As the hackings of high-profile companies, such as Apple or Snapchat have shown, security is more important than ever for applications of all sizes. Many businesses, including the aforementioned companies, are turning to SMS-based authentication and number verification in order to secure their platforms and protect their users. Two-factor authentication, or 2FA, works by combining multiple […] Read more »


What are Business Critical Communications?

February 4, 2015 Published by //

In the hyper-connected world of mobile internet, users have become accustomed to having information constantly available at the exact moment it’s needed. I sometimes find myself getting almost irrationally frustrated when there is even a slight delay in something such as waiting for a message to be delivered or my email not downloading properly (I […] Read more »


Top 5 Reasons Your SMS Isn’t Being Delivered

January 13, 2015 Published by //

If you’re currently running a global SMS program, you’ve probably realized by now that the SMS industry has not been very transparent.  Each country and carrier has their own rules about what type of traffic is allowed and it is difficult to know the intricacies. Here I’ll address some of the main problems we encounter […] Read more »