- Cloud Communications
- Contact Centers
- Customer Support
- Giving Back
- User Acquisition
44 Posts By "Glen Kunene"
Messaging Customers Globally in a Changing Telecom Landscape
As the international telecom market experiences significant change, what are the important criteria for enterprises to consider when selecting ...
Key Market Changes in International Telecom and Customer Messaging
The international telecom space is changing rapidly as voice and messaging traffic move to IP, consumer costs and carrier ...
Reinventing the Retail Experience with In-store Analytics and Real-time Communications
E-tailers have the benefit of tracking cookies and web analytics tools to calibrate every aspect of the online shopping ...
Delivering the Goods with a Supply Chain Control Tower and Cloud Communications
Each time you take a product home from the store, you are at the end of a remarkable series ...
Princeton Coders Integrate Lyft and Nexmo APIs for Prize-winning Voice Bot Hack
It never ceases to amaze me what builders can create when given tools and the space to collaborate. Case ...
Nexmo Launches SSML Support for More Natural Text to Speech
Great news for brands who engage customers with text to speech (TTS): those interactions don't have to sound like ...
The GDPR: What It Means for Customer Communication
Everything in customer communication changes on May 25, 2018. That’s the day the European Union’s new General Data Protection ...