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47 Posts By "Glen Kunene"
SMS Provides Reliable Two-way Communication for IoT
SMS was doing machine to machine (M2M) communication long before anyone had uttered the words "internet of things." Piggybacking ...
Data Security in International Customer Messaging
Data security has always been a key concern for enterprises, but new regulations such as the GDPR have brought ...
Cross-Functional Collaboration: Use Managerial Input to Make Customer Communications Shine
Managers: they're an undervalued resource. Besides keeping employees motivated and ensuring your organization maintains cross-functional collaboration, they also provide ...
Messaging Customers Globally in a Changing Telecom Landscape
As the international telecom market experiences significant change, what are the important criteria for enterprises to consider when selecting ...
Key Market Changes in International Telecom and Customer Messaging
The international telecom space is changing rapidly as voice and messaging traffic move to IP, consumer costs and carrier ...
Reinventing the Retail Experience with In-store Analytics and Real-time Communications
E-tailers have the benefit of tracking cookies and web analytics tools to calibrate every aspect of the online shopping ...
Delivering the Goods with a Supply Chain Control Tower and Cloud Communications
Each time you take a product home from the store, you are at the end of a remarkable series ...