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35 Posts By "Glen Kunene"
Bots and AI: User Privacy in Environments Where Bots Are Listening
This is a short clip, but it deals with a very important issue in the bot and AI space. ...
Call Tracking: Opportunity Calls for the True Growth Hacker
Whether you’re a growth hacker with coding skills or a developer with growth hacking ambitions, you’re ignoring a whole ...
When Talk Beats Text: How Text to Speech Makes SMS Messaging More Effective
Imagine you have an urgent message for a family member. You send them a text telling them to call ...
The Communications Trends Defining Next-Gen Customer Engagement
I recently had the opportunity to speak with Head of Platform Marketing Francisco Kattan and Head of Voice Products ...
How Businesses Can Tap into Customer Engagement Trends
In this Communications in Context video segment, Head of Voice Products Roland Selmer and Head of Platform Marketing Francisco ...
Innovation with Communications APIs and Artificial Intelligence
In this Communications in Context video segment, Head of Voice Products Roland Selmer talks about the exciting innovation that ...
3 Tactics to Make Your Contact Center Millennial-friendly
Have you heard? Voice is the hot new thing. We speak to machines with the same ease as when ...