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46 Posts By "Glen Kunene"
Digital Transformation Strategy and Customer Engagement: No Longer Optional
Digital transformation continues to garner a lot of attention, but savvy professionals knew by the end 2016 that major ...
Nexmo Brings Real-time Communication to MuleSoft Apps
With the newly integrated Nexmo SMS API Connector now available on MuleSoft's Anypoint Platform, mutual customers can easily integrate ...
Vonage Chatbot for Workplace by Facebook Boosts Productivity with Voice
One way to measure productivity is how fast good ideas travel to the people within an organization who can ...
The Enduring Value of SMS Messaging for Customer Engagement
The cost of SMS messaging to businesses has led to higher customer engagement on the channel. HOT TELECOM CTO ...
Trunking’s New Tricks: Exploring the Elastic Benefits of SIP Trunking
Of all the industries cloud technology has turned on an ear, telecommunications must be near the top. Once fraught ...
Conversational Communication in International Customer Messaging
Messaging customers via SMS is very productive for use cases like user authentication and notifications, but enterprises can take ...
What’s Involved in Customer Messaging Across Borders?
Reaching customers wherever they are is a common business objective. Successfully meeting that objective requires a communications strategy that ...