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Author Archives for Glen Kunene

A History of Telecommunications: How Telecoms Became Just Another Interface

April 18, 2017 Published by // // //

Scroll through our interactive timeline to learn how telecommunications went from an expensive monopoly service to a commodity that developers can integrate into everyday business applications through cloud communications APIs. Telecommunications has come a long way in just a few decades. Until the early 1980s, party lines—telephone loop circuits where multiple homes would share a […] Read more »


No Developer? No Problem. Turnkey Cloud IVR with Telerivet and Nexmo

April 5, 2017 Published by // // //

Recently, we sat down with Joshua Stern, CEO of Telerivet, to discuss how his company is building on Nexmo’s Voice API to provide deployable voice solutions for interactive voice response (IVR), voice polls, and many other use cases. The integration of Nexmo’s Voice API and Telerivet allows businesses with few or no developer resources to implement cloud IVR solutions […] Read more »


Nexmo Joins Early Access Program from Google to Upgrade SMS for Businesses

February 23, 2017 Published by // // // // //

As advocates of innovation, especially in communication channels like messaging, we at Nexmo took a particular interest in an initiative that Google spearheaded early last year to upgrade SMS. Working in collaboration with the mobile industry, Google has led a program to bring a universal standard called RCS (Rich Communications Services) to Android mobile device […] Read more »


Webinar: Getting Started with Nexmo Voice and WebSockets

February 15, 2017 Published by // //

With the recent addition of WebSocket support, the Nexmo Voice API allows you to connect a voice interface to just about any endpoint. You can now push voice beyond the standard phone system and VoIP. WebSockets opens the door to new voice integration use cases, such as server-to-server communication between the Nexmo Voice API and speech AI […] Read more »


5 Tips for Effective SMS Text Messaging with Customers

January 3, 2017 Published by // //

For businesses in the digital realm, SMS reaches customers like no other medium: people almost always read the text messages they receive. In fact, SMS has a 98 percent open rate, according to a report by Dynmark, making text messaging an especially effective channel for businesses to distribute critical customer information. Like any potentially effective […] Read more »


Nexmo’s Adaptive Routing Finds Its Way To a U.S. Patent

December 15, 2016 Published by // //

What began as an internal optimization to enable Nexmo to deliver better quality to its text messaging customers is now a patented innovation. Nexmo’s proprietary Adaptive Routing solution for high-quality global delivery of text messages has been issued a U.S. patent (U.S. Pat. No. 9,485,169). It’s the first patent for Nexmo. Adaptive Routing is an […] Read more »


Nexmo Voice API Demo: Bridging Telephony and AI Platforms with WebSockets

November 30, 2016 Published by // // //

Using the Nexmo Voice API‘s native WebSockets support, Developer Advocate Sam Machin demonstrates how the new API can easily bridge between telephony and powerful platforms like IBM Watson. Watch him demonstrate a one-way audio stream directly to a browser, an innovative technique with endless possibilities. The video (running time: 5 minutes) was recorded at TADSummit […] Read more »