In Context

The next-generation communications blog from Nexmo

Author Archives for Francisco Kattan

The Future of Customer Engagement: 3 Key Trends to Watch

December 5, 2016 Published by // // // // // //

In the early 1980s, children at a school in Nicaragua did something remarkable: they spontaneously created a language. Brought together for the first time in a school for deaf children, they had no shared sign language and so they developed their own. The result, ISN (Idioma de Señas de Nicaragua), is a grammatically complex, expressive […]
Read more »


Top Ways to Improve Your App’s User Engagement and Security with SMS — Part II

November 1, 2016 Published by // // // //

Last week I shared Part I of this series and covered four ways to enhance your applications with SMS.  I highlighted the advantages of SMS over other customer engagement channels in terms of reach and engagement. With SMS you can reach up to 6 billion people with read rates of up to 95% and engagement rates […]
Read more »