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  • Articles by: Alyssa Mazzina

Alyssa Mazzina

Alyssa is a writer and editor specializing in technology and the software development space. She lives in central California with her husband, kids, and three rescue dogs.

69 Posts By "Alyssa Mazzina"

Business

Augmented Reality and Customer Communication

Published April 15, 2019 by Alyssa Mazzina

Over the coming five years, augmented reality (AR) will profoundly change how businesses and their customers communicate. In this ...
Business

AR, VR, MR, XR Demystified

Published April 09, 2019 by Alyssa Mazzina

2019 is the year of automation in customer communication. But what’s coming next? While you’re developing your strategy around chatbots, ...
Business

Mortgage Buddy: AI in Finance

Published March 28, 2019 by Alyssa Mazzina

Filling out forms can be stressful. There’s even a social media term for it: formophobia. But, for most people, it’s ...
Business

Nexmo + MuleSoft: Building Blocks for Customer Experience 2.0

Published March 21, 2019 by Alyssa Mazzina

The way we communicate with our customers has changed, and continues to change. The messaging landscape has evolved from ...
Business

Telemedicine in the Cloud: The Flying Doctors of 2025

Published March 06, 2019 by Alyssa Mazzina

In January this year, a surgeon in China’s Fuijan province removed an animal’s liver remotely by directing robotic equipment ...
Business

Powering MarTech with Voice Data: Nexmo Partners with LiveRamp to Change the Industry

Published February 26, 2019 by Alyssa Mazzina

We’re thrilled to announce our newest partnership with LiveRamp, the leading identity resolution and data onboarding technology for the ...
Business

Nexmo Partners with HelpSocial to Offer SMS in the Contact Center

Published February 22, 2019 by Alyssa Mazzina

At Nexmo, the Vonage API Platform, we’ve long been focused on aiding our customers in providing true omnichannel customer ...
Business

Principles for Security in Customer Data

Published February 21, 2019 by Alyssa Mazzina

Oil spills cause outrage. It’s easy to see their impact: sea birds covered in thick brown sludge put the ...

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