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  • Articles by: Alyssa Mazzina

Alyssa Mazzina

Alyssa is a writer and editor specializing in technology and the software development space. She lives in central California with her husband, kids, and three rescue dogs.

48 Posts By "Alyssa Mazzina"

Elves working in a call center
Business

How Voice Broadcasting Is Santa’s Helper This Holiday Season

Published December 10, 2018 by Alyssa Mazzina

Even amid the rapidly growing use of SMS messaging, sometimes voice broadcasting can be the best option — maybe ...
A smartphone user enjoys the benefits of rich media
Business

How Messaging Can Accrue the Benefits of Rich Media

Published December 06, 2018 by Alyssa Mazzina

Described by Digiday as the "lowest common denominator" of any messaging strategy, SMS (short messaging service) plaintext messages are ...
Mining and analyzing all the content
Business

Mining Is Fashionable Again

Published December 05, 2018 by Alyssa Mazzina

Two of the world’s biggest tech companies make their living by knowing as much as possible about their users. ...
An example of real-time sentiment analysis: A businessperson interacts with a chatbot application.
Business

How to Develop Chatbots With Real-Time Sentiment Analysis

Published November 29, 2018 by Alyssa Mazzina

One of the hottest areas of real-time communications development for the last couple years has been that of chatbots. ...
Nexmo's DevRel Team snag another award.
Developer

All Your DevRel Award Are Belong To Us

Published November 28, 2018 by Alyssa Mazzina

It’s been an exciting month for the Nexmo Developer Relations team! Our team has been recognized in not one ...
What is CPaaS? Communicate on multiple channels, like this man using his computer and mobile phone
Business

What Is CPaaS? A Powerful Business Enabler

Published November 26, 2018 by Alyssa Mazzina

If the question "what is CPaaS?" led you to this article, you're in good company. Many business professionals have ...
People eating Thanksgiving dinner use communication technology to take pictures and share the moment.
Business

4 Examples of Communication Technology Every Business Should Be Thankful For

Published November 21, 2018 by Alyssa Mazzina

What does it mean when the leaves turn, the temperature drops, and every retail checkout line you see is ...
Person sits at computer, looking at mobile phone — a failover system can contact multiple devices
Business

The Power of a Messaging Failover System: Harnessing Context Without the Blast

Published November 19, 2018 by Alyssa Mazzina

It would be difficult to overstate the value and utility modern messaging solutions bring to businesses, their employees, and ...

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