In Context

The next-generation communications blog from Nexmo

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ZALORA Scales Operational and Marketing Customer Communications Using Nexmo SMS API

April 24, 2017 Published by //

ZALORA is Asia Pacific’s leading online fashion destination with operations in Singapore, Hong Kong, Indonesia, Malaysia & Brunei, the Philippines, Thailand, Vietnam, and Taiwan. The company offers free returns, speedy deliveries, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, making it a truly innovative retailer in Asia Today, more and more […]
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Roadmap Helps Business Travellers Stay Connected with the Nexmo SMS API

April 21, 2017 Published by //

Roadmap is a mobile tool for travelers designed to create happy travelers and happy travel managers. The customizable iOS and Android app allows travel agents, enterprise companies, and travel management companies to create a mobile-friendly overview of their entire trip and creates relevant and local suggestions to save travelers’ time, money and create a far […]
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A History of Telecommunications: How Telecoms Became Just Another Interface

April 18, 2017 Published by // // //

Scroll through our interactive timeline to learn how telecommunications went from an expensive monopoly service to a commodity that developers can integrate into everyday business applications through cloud communications APIs. Telecommunications has come a long way in just a few decades. Until the early 1980s, party lines—telephone loop circuits where multiple homes would share a […]
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AI Powered Chatbots Augment the Future of Customer Service

April 14, 2017 Published by // //

Fully cognitive artificial intelligence (AI) is not here yet, but something that feels like it is here now and already helping businesses create better customer experiences. That something is AI powered chatbots. This was one of the key takeaways from an April 13 VentureBeat webinar titled Customer Support: Unleash Your Superpowers with AI. Stewart Rogers, VentureBeat […]
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How to Add Two-Factor Authentication (2FA) to Your Node.JS Web Apps

April 11, 2017 Published by // // // //

This tutorial is part of the “Getting Started with Nexmo APIs and Node.js” series. See links to prior tutorials at the bottom of the post. Among app and service developers, using two-factor authentication (2FA) to verify user identity has become increasingly popular, as internet security breaches and fraud claims rise. Adding the extra layer of […]
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No Developer? No Problem. Turnkey Cloud IVR with Telerivet and Nexmo

April 5, 2017 Published by // // //

Recently, we sat down with Joshua Stern, CEO of Telerivet, to discuss how his company is building on Nexmo’s Voice API to provide deployable voice solutions for interactive voice response (IVR), voice polls, and many other use cases. The integration of Nexmo’s Voice API and Telerivet allows businesses with few or no developer resources to implement cloud IVR solutions […]
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Nexmo Powers Innovative Ride-Hailing Chatbot

April 3, 2017 Published by // // //

What happens when the clever builders at Vonage Garage get a hold of the Nexmo Platform? Innovation, that’s what. Case in point: Tzahi Efrati, Senior Director of Innovation at Vonage, used the Nexmo SMS API, the Google Geocoding API, API.AI, and our virtual numbers to develop a conversational ride-hailing application with a chatbot interface (a “cab bot” if […]
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