In Context

The next-generation communications blog from Nexmo

Archives

Streaming Calls to a Browser with Voice WebSockets

December 19, 2016 Published by //

We recently announced WebSocket support within our new Voice API. The initial use cases for this are around server-to-server communication between the Nexmo Voice API and speech AI platforms such as IBM Watson or Amazon Alexa. However, I’d like to show you a little demo we built for our booth at AWS ReInvent that shows […] Read more »

Nexmo’s Adaptive Routing Finds Its Way To a U.S. Patent

December 15, 2016 Published by // //

What began as an internal optimization to enable Nexmo to deliver better quality to its text messaging customers is now a patented innovation. Nexmo’s proprietary Adaptive Routing solution for high-quality global delivery of text messages has been issued a U.S. patent (U.S. Pat. No. 9,485,169). It’s the first patent for Nexmo. Adaptive Routing is an […] Read more »

Grab Drives Southeast Asia Forward with International SMS & Voice

December 8, 2016 Published by // // //

Grab is the leading ride-hailing platform that provides transportation solutions for 620 million people across 34 cities in Southeast Asia. Grab offers a wide range of services through their mobile app, including GrabTaxi, GrabCar, GrabBike, GrabHitch, GrabExpress, and GrabFood. The company partnered with Nexmo to implement a customer notification user verification process via SMS and voice […] Read more »

Webinar: What You Can Learn About Contextualized Communications

December 8, 2016 Published by // // // // // //

The concept of contextualized communications has been around for years. The term is a reference to a form of communication where all the relevant information is brought forth to the right people at the right time to allow for a better user experience. But why is this type of user experience important for end users? […] Read more »

The Future of Customer Engagement: 3 Key Trends to Watch

December 5, 2016 Published by // // // //

In the early 1980s, children at a school in Nicaragua did something remarkable: they spontaneously created a language. Brought together for the first time in a school for deaf children, they had no shared sign language and so they developed their own. The result, ISN (Idioma de Señas de Nicaragua), is a grammatically complex, expressive […] Read more »

Welcoming the newest Developer Advocate to the Nexmo DevRel Team: Chris Guzman

December 5, 2016 Published by //

Howdy! I’m Chris and I’m excited to join the Developer Relations team at Nexmo. I’m based out of beautiful Baltimore, Maryland. Before joining Nexmo I worked on Ruby, Android, and iOS apps at Groupon. Outside of work I focus on co-organizing the Baltimore Hackathon and Baltimore’s Google Developer Group. I’m super passionate about helping others […] Read more »

Leading Fintech Provider Auka Scales Customer Communications with Nexmo

December 2, 2016 Published by // //

With the increasing popularity of the sharing economy and mobile payments, leading Norwegian fintech provider Auka looked to empower financial institutions and retail banks with mobile payment technology. The Auka cloud-based platform allows retail banks to offer mobile payment capabilities to its corporate and merchant customers with minimal cost, risk and complexity. Equipped with Nexmo’s […] Read more »

London’s Calling 🇬🇧 Join Nexmo at TechCrunch Disrupt!

December 1, 2016 Published by //

Join the Nexmo team at TechCrunch Disrupt in London next week, where we’ll be showcasing our communications solutions (including our newest WebSocket and Text-to-Treat demos) to the best and brightest entrepreneurs, hackers, and tech fans. The WebSocket demo will show how to stream the audio of a conference call directly to a browser, a quick, cost-effective alternative to a […] Read more »