In Context

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Top 5 Reasons Your SMS Isn’t Being Delivered

Published January 13, 2015 | by James Winter

If you’re currently running a global SMS program, you’ve probably realized by now that the SMS industry has not ...


SMS 101: Why Messages Fail to Deliver

Published September 23, 2015 | by Edwin Carvalho

Despite being one of the most popular mediums for real time communications and used in many high priority and ...


The GDPR: What It Means for Customer Communication

Published November 14, 2017 | by Glen Kunene

Everything in customer communication changes on May 25, 2018. That’s the day the European Union’s new General Data Protection ...