Blog

Roadmap Helps Business Travellers Stay Connected with the Nexmo SMS API

April 21, 2017 Published by //

Roadmap is a mobile tool for travelers designed to create happy travelers and happy travel managers. The customizable iOS and Android app allows travel agents, enterprise companies, and travel management companies to create a mobile-friendly overview of their entire trip and creates relevant and local suggestions to save travelers’ time, money and create a far […] Read more »

SMS Shortcodes, What You Need to Know

April 20, 2017 Published by // // //

Any cell phone user has become familiar with promotional SMS messages from five or six-digit numbers during the past few years. These numbers are shorter than standard phone numbers because they’re designed for application to person (A2P) communications. If your business requires marketing to mobile phone users or sending them messages to get them to […] Read more »

A History of Telecommunications: How Telecoms Became Just Another Interface

April 18, 2017 Published by // // //

Scroll through our interactive timeline to learn how telecommunications went from an expensive monopoly service to a commodity that developers can integrate into everyday business applications through cloud communications APIs. Telecommunications has come a long way in just a few decades. Until the early 1980s, party lines—telephone loop circuits where multiple homes would share a […] Read more »

AI-powered Chatbots Augment the Future of Customer Service

April 14, 2017 Published by // //

Fully cognitive artificial intelligence (AI) is not here yet, but something that feels like it is here now and already helping businesses create better customer experiences. That something is AI-powered chatbots. This was one of the key takeaways from an April 13 VentureBeat webinar titled Customer Support: Unleash Your Superpowers with AI. Stewart Rogers, VentureBeat director […] Read more »