Your success is our priority

We won't rest until you have accomplished your goals.

Support plans

Standard Support
Premium Support
Price per month
Free
€5,000/$5,000
Target response times
Mon-Fri
Sat-Sun
24x7

Urgent - Critical service unavailable

High - Serious service disruption

2h

2h

4h

4h

30m

30m

Normal - Other problems

Low - Minor or scheduled

4h

4h

Next business day

Next business day

1h

4h

Support Methods
Online Knowledgebase
Email
Phone
Chat
Service Status Notifications
Designated Support Engineer